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中高層管理干部的人力資源管理公開課

培訓對象：企業高層管理、部門總監、部門經理主管、儲備干部等
授課方式：教案講授、案例分析、情景演練、小組討論、參與式研討等
 部(bu)門員(yuan)工往往因良好的(de)績(ji)效或較長(chang)的(de)工齡而得以晉(jin)升，當他們走上管(guan)理(li)崗位，面對(dui)人(ren)力(li)資(zi)源(yuan)管(guan)理(li)問題時，往往不知所措(cuo)，極易造成部(bu)門效率(lv)低下(xia)，甚至人(ren)才流(liu)失，影(ying)響企(qi)(qi)業的(de)整體(ti)發(fa)展。因此，讓各(ge)直線經理(li)學習一定的(de)人(ren)力(li)資(zi)源(yuan)管(guan)理(li)，掌握管(guan)人(ren)技巧，深刻認識到人(ren)力(li)資(zi)源(yuan)工作對(dui)企(qi)(qi)業發(fa)展的(de)重要(yao)性，有助(zhu)于(yu)各(ge)部(bu)門在管(guan)人(ren)方面加強配合，從(cong)而提(ti)升企(qi)(qi)業的(de)整體(ti)效益。

然而事實上，直線經理在管理工作中，容易出現重管事，輕管人，重業務，輕人才，重招人，輕育人、留人、激勵。人才是企業的最重要資源，如何加強人才管理，值得每一位管理者認真學習。HP公司的經驗是，作為一個合格的基層管理者，至少要做到30％的時間管人，70％的時間在做事；中層干部應當一半時間管人，一半時間用于做事；而高層管理者應當有80％的時間在管人，20％的時間在做事。因此，一位卓越的直線經理首先是優秀的人力資源經理。
1.使學員充分認識到人力資源在現代企業管理中的重要意義與作用，從而更加重視和支持人力資源管理工作；
2.能講出選人、育人、用人、留人的基本方法，領悟管理人的思維方式；
3.將管人(ren)(ren)與管事(shi)結合(he)起來，以(yi)(yi)管人(ren)(ren)促做(zuo)事(shi)效率提(ti)升，以(yi)(yi)管事(shi)激勵人(ren)(ren)員(yuan)能力提(ti)升，提(ti)升人(ren)(ren)才競爭力。

課程大綱：
第一單元：企業管理，人資先行
.企業發展的階段與變革的需要
.直線經理在HR管理中的職責
.卓越的直線經理首先是優秀的人力資源經理
.直線經理需要的六大人力資源管理思維
.直線經理與人力資源部的四種協作模式
.做好(hao)人力資源管理對部門的好(hao)處

第二單元：言傳身教，悉心培育
.部屬未能得到培育的四大原因
.員工的學習成長路徑圖
.視頻分享：郭臺銘如何培育部屬？
.部門如何組織部屬學習？
.輔導部屬的四種方法
.啟發法
.歸納法
.OJT法
.推演法
.輔導員工三原則
.OJT在職訓練五步法
.案例分析：華為使用導師制幫助部屬成長
.常見問題：
.如何將“要我學習”變成“我要學習”？
.如(ru)何培育和(he)提升部(bu)屬的責(ze)任感？

第三單元：知人善用，人盡其才
.視頻分享：孔明如何使用魏延？
..發現并使用員工的長處是管理層的責任
.如何使員工用其智、盡其能？
.*·*：企業用人的原則
.對無法適應企業發展的老員工如何使用？
.戴胄之罪：如何看待犯錯的部屬？
.容才之量：包容員工的短處
.案例分享：如何任用強龍式下屬？
.精(jing)減用人原(yuan)則三四五

第四單元：善于激勵，留住人才
.部屬缺乏激情：工作動機的變化
.從人性假設看激勵手段的重要性
.老員工為什么不如新員工積極？
.15種非物質激勵方法的運用
.小組討論：如何有效激勵三位部屬？
.保健和激勵因素對部屬的影響力
.視頻分享：員工是如何流失的？
.馬云對員工離職的分析與判斷
.員工流失原因的三個分類
.員工流動的二維模型
.案例分析：蒙牛集團如何留人？
.企業留人的四重戰術
.防范核心員工流失的9條措施
.課(ke)程總結與答疑

鄭君老師（獵鷹式招聘創始人）
.經濟學碩士，美國GEC認證講師；
.獵鷹式招聘理論創始人；
.高級人力資源管理師、咨詢師；勞動法專家；
.浙江大學、華中農業大學職業經理人訓練班 特聘講師；
.2011年開始從事人力資源管理培訓及咨詢工作，至今已為超過1200家企業、20萬HR學員提供了培訓或咨詢服務，其中300人以上的大型公開課超過40場。
工作經歷：先后在深圳豪恩聲學股(gu)(gu)份(fen)、深圳朗(lang)科科技股(gu)(gu)份(fen)（股(gu)(gu)票(piao)代碼(ma)300042）、深圳捷和電(dian)機集團等(deng)企業(ye)(ye)擔任(ren)中高層管理(li)(li)職(zhi)位(wei)，從事(shi)企業(ye)(ye)人力(li)資源管理(li)(li)工作15年(nian)以上。

【授課風格】
復雜的問題簡單化，抽象的問題生活化，模糊的問題清晰化，點線的問題層面化。嫻熟運用多種培訓方法，將理論性、實踐性與趣味性有機結合，深入淺出，通俗易懂，寓教于樂。
【管理理念】獵鷹(ying)式招(zhao)聘、海豚(tun)成長(chang)法則。

【主講課程】《獵鷹式招聘與結構化面試》、《勞動法與企業用工風險控制》、《非人力資源經理的人力資源管理》、《關鍵人才的選育用留》、《中層干部管理技能提升》、《企業變革與經營管理模式創新》。
【咨詢項目】企業薪酬變革與薪酬制度設計、績效管理體系診斷與輔導、經濟性裁員與勞動糾紛預防等。
【主攻行業】電力業、銀行業、電子/通信業、汽車業等
【個人著作】
《8090后員工應該這樣管》、《中層崛起：卓越中層的19個管理法則》（中國財富出版社出版發行）
《中層崛起：卓越中層的(de)19個(ge)管理(li)法則》

部份服務客戶：
.IT/通訊/電子/機械
中(zhong)(zhong)國(guo)聯通(tong)（湖(hu)(hu)(hu)南(nan)(nan)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)、湖(hu)(hu)(hu)北公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)、四(si)川公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)、浙江公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)、貴州黔南(nan)(nan)州公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)）、中(zhong)(zhong)國(guo)移動（四(si)川公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)、西藏公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)、湖(hu)(hu)(hu)北公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)、安(an)徽公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)、黑(hei)龍江公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)、大慶公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)、深(shen)圳(zhen)(zhen)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)、巢湖(hu)(hu)(hu)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)、綿陽公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)、內江公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)、甘孜公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)、百色鐵(tie)(tie)通(tong)）、中(zhong)(zhong)國(guo)電(dian)(dian)(dian)信(xin)(xin)（湖(hu)(hu)(hu)南(nan)(nan)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)、安(an)徽公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)、甘肅(su)公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)、涼山公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)、攀枝(zhi)花公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)、遂寧公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)）、中(zhong)(zhong)國(guo)鐵(tie)(tie)塔四(si)川省分公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)、中(zhong)(zhong)國(guo)通(tong)信(xin)(xin)服務(wu)集(ji)團(tuan)、深(shen)圳(zhen)(zhen)國(guo)通(tong)電(dian)(dian)(dian)信(xin)(xin)、湖(hu)(hu)(hu)南(nan)(nan)通(tong)信(xin)(xin)建設、諾(nuo)基亞西門子(zi)通(tong)信(xin)(xin)、酷比通(tong)信(xin)(xin)、OPPO手(shou)機(ji)(ji)(ji)、日濱科(ke)技(ji)(ji)、硅格(ge)半導(dao)體、博雅互動、新貴實業、仁(ren)清科(ke)技(ji)(ji)、火盟通(tong)訊、康(kang)拓普(pu)軟(ruan)件、廣(guang)(guang)東美(mei)的集(ji)團(tuan)、創維集(ji)團(tuan)、惠州德(de)賽集(ji)團(tuan)、廣(guang)(guang)州日立電(dian)(dian)(dian)梯(ti)、富士康(kang)科(ke)技(ji)(ji)集(ji)團(tuan)、武(wu)漢(han)長江通(tong)信(xin)(xin)產業集(ji)團(tuan)、武(wu)漢(han)長光(guang)科(ke)技(ji)(ji)、住友電(dian)(dian)(dian)工電(dian)(dian)(dian)子(zi)、華儀電(dian)(dian)(dian)氣、南(nan)(nan)通(tong)吉(ji)寶造船(chuan)、四(si)川瑞美(mei)熱水器(qi)、深(shen)南(nan)(nan)電(dian)(dian)(dian)路、蕪(wu)湖(hu)(hu)(hu)威靈電(dian)(dian)(dian)機(ji)(ji)(ji)、廈工機(ji)(ji)(ji)械、上海(hai)齊耀動力、珠(zhu)海(hai)愛普(pu)科(ke)斯電(dian)(dian)(dian)阻電(dian)(dian)(dian)容、梅州博敏股份、深(shen)圳(zhen)(zhen)博敏電(dian)(dian)(dian)子(zi)、廣(guang)(guang)州精工電(dian)(dian)(dian)子(zi)、廣(guang)(guang)東智能(neng)機(ji)(ji)(ji)器(qi)人(ren)研(yan)究(jiu)院、長沙景(jing)嘉(jia)微電(dian)(dian)(dian)子(zi)、光(guang)弘科(ke)技(ji)(ji)電(dian)(dian)(dian)子(zi)、深(shen)圳(zhen)(zhen)神拓機(ji)(ji)(ji)電(dian)(dian)(dian)、深(shen)圳(zhen)(zhen)友訊達科(ke)技(ji)(ji)、深(shen)圳(zhen)(zhen)日暉達電(dian)(dian)(dian)子(zi)、柳州歐(ou)維姆工程(cheng)、深(shen)圳(zhen)(zhen)銀寶山新科(ke)技(ji)(ji)股份、廣(guang)(guang)州金升陽科(ke)技(ji)(ji)、武(wu)漢(han)四(si)維圖新科(ke)技(ji)(ji)有限公(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)司(si)(si)……

.銀行/保險/證券
中(zhong)國(guo)(guo)銀(yin)(yin)行(xing)(xing)(xing)(xing)(xing)(xing)（內(nei)蒙古分(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)、蘇(su)州(zhou)(zhou)昆山(shan)支行(xing)(xing)(xing)(xing)(xing)(xing)、鎮江(jiang)(jiang)(jiang)(jiang)句容(rong)支行(xing)(xing)(xing)(xing)(xing)(xing)）、中(zhong)國(guo)(guo)建設銀(yin)(yin)行(xing)(xing)(xing)(xing)(xing)(xing)（廣東分(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)、深圳分(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)）、中(zhong)國(guo)(guo)工商銀(yin)(yin)行(xing)(xing)(xing)(xing)(xing)(xing)（江(jiang)(jiang)(jiang)(jiang)蘇(su)分(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)、湖北分(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)、揭陽(yang)分(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)）、中(zhong)國(guo)(guo)農(nong)業銀(yin)(yin)行(xing)(xing)(xing)(xing)(xing)(xing)（河南安(an)陽(yang)分(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)、江(jiang)(jiang)(jiang)(jiang)蘇(su)泰州(zhou)(zhou)分(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)、湖南邵陽(yang)分(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)）、中(zhong)國(guo)(guo)郵政儲(chu)蓄銀(yin)(yin)行(xing)(xing)(xing)(xing)(xing)(xing)（黑龍江(jiang)(jiang)(jiang)(jiang)分(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)、云南分(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)、大(da)(da)連(lian)分(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)）、農(nong)村商業銀(yin)(yin)行(xing)(xing)(xing)(xing)(xing)(xing)（江(jiang)(jiang)(jiang)(jiang)蘇(su)分(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)、江(jiang)(jiang)(jiang)(jiang)蘇(su)邳(pi)州(zhou)(zhou)支行(xing)(xing)(xing)(xing)(xing)(xing)、江(jiang)(jiang)(jiang)(jiang)蘇(su)泗洪支行(xing)(xing)(xing)(xing)(xing)(xing)、廣州(zhou)(zhou)南沙支行(xing)(xing)(xing)(xing)(xing)(xing)）、山(shan)西農(nong)信社、江(jiang)(jiang)(jiang)(jiang)門融(rong)和農(nong)商行(xing)(xing)(xing)(xing)(xing)(xing)、中(zhong)國(guo)(guo)農(nong)業發展銀(yin)(yin)行(xing)(xing)(xing)(xing)(xing)(xing)宜昌分(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)、興業銀(yin)(yin)行(xing)(xing)(xing)(xing)(xing)(xing)總(zong)行(xing)(xing)(xing)(xing)(xing)(xing)、東營商行(xing)(xing)(xing)(xing)(xing)(xing)、中(zhong)信銀(yin)(yin)行(xing)(xing)(xing)(xing)(xing)(xing)、廣發銀(yin)(yin)行(xing)(xing)(xing)(xing)(xing)(xing)中(zhong)山(shan)分(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)、光(guang)大(da)(da)銀(yin)(yin)行(xing)(xing)(xing)(xing)(xing)(xing)寧波分(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)、昆侖銀(yin)(yin)行(xing)(xing)(xing)(xing)(xing)(xing)、柳州(zhou)(zhou)銀(yin)(yin)行(xing)(xing)(xing)(xing)(xing)(xing)、東莞銀(yin)(yin)行(xing)(xing)(xing)(xing)(xing)(xing)深圳分(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)(xing)、聯合金融(rong)集團、太平(ping)洋(yang)保險、安(an)信證券、東風金融(rong)……

.能源/礦產資源
中國(guo)(guo)(guo)(guo)(guo)石油四川公司(si)、國(guo)(guo)(guo)(guo)(guo)家電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)網（寧夏電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)、黑龍江電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)、陜西(xi)(xi)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)、山(shan)西(xi)(xi)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)、甘肅電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)、青海(hai)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)、福(fu)建(jian)(jian)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)、河(he)南(nan)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)、河(he)南(nan)禹州(zhou)(zhou)(zhou)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)、湖(hu)北電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)、湖(hu)北恩(en)施電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)、西(xi)(xi)藏電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)、南(nan)瑞泰士達電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)氣(qi)、福(fu)建(jian)(jian)能(neng)源(yuan)服(fu)務公司(si)、龍巖市永定(ding)區電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)公司(si)、聊城東阿供(gong)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)公司(si)、天(tian)津電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)修試中心(xin)）、中國(guo)(guo)(guo)(guo)(guo)國(guo)(guo)(guo)(guo)(guo)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)（華(hua)北電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)、瀑布溝電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)廠(chang)(chang)）、國(guo)(guo)(guo)(guo)(guo)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)投（貴州(zhou)(zhou)(zhou)金元集(ji)(ji)(ji)團(tuan)、內(nei)蒙(meng)古大(da)板發(fa)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)公司(si)、內(nei)蒙(meng)古霍煤鴻駿鋁電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)公司(si)、黔北電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)廠(chang)(chang)、通遼發(fa)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)總廠(chang)(chang)）、中國(guo)(guo)(guo)(guo)(guo)華(hua)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)（杭(hang)(hang)州(zhou)(zhou)(zhou)下沙熱(re)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)）、大(da)唐集(ji)(ji)(ji)團(tuan)（潮州(zhou)(zhou)(zhou)發(fa)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)廠(chang)(chang)）、中國(guo)(guo)(guo)(guo)(guo)廣(guang)核集(ji)(ji)(ji)團(tuan)、浙能(neng)集(ji)(ji)(ji)團(tuan)（溫州(zhou)(zhou)(zhou)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)廠(chang)(chang)、樂清電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)廠(chang)(chang)）、中國(guo)(guo)(guo)(guo)(guo)南(nan)方(fang)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)網（貴州(zhou)(zhou)(zhou)安順電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)局）、中國(guo)(guo)(guo)(guo)(guo)鋁業廣(guang)西(xi)(xi)分公司(si)、江蘇國(guo)(guo)(guo)(guo)(guo)信揚州(zhou)(zhou)(zhou)發(fa)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)、深圳媽灣(wan)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)、內(nei)蒙(meng)古電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)薛家灣(wan)供(gong)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)局、福(fu)建(jian)(jian)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)建(jian)(jian)、武漢凱迪電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)環保(bao)工程、杭(hang)(hang)州(zhou)(zhou)(zhou)燃氣(qi)集(ji)(ji)(ji)團(tuan)、永煤集(ji)(ji)(ji)團(tuan)、德誠(cheng)礦(kuang)業、河(he)南(nan)新(xin)能(neng)光(guang)伏、太(tai)倉協鑫光(guang)伏、黔桂(gui)天(tian)能(neng)焦化…

中高層管理干部的人力資源管理公開課