有人跟我(wo)交流說(shuo)菜里(li)出(chu)(chu)異物了,怎么(me)來(lai)(lai)處理(li)問(wen)題,大家一(yi)起探討,有人說(shuo)罰(fa)款(kuan)如何(he)。其(qi)實我(wo)來(lai)(lai)理(li)解,你發現(xian)(xian)的是問(wen)題,要解決(jue)問(wen)題也就那么(me)幾點。把問(wen)題的過程梳理(li)出(chu)(chu)來(lai)(lai),什(shen)(shen)么(me)原(yuan)因(yin)出(chu)(chu)現(xian)(xian)的問(wen)題。比如你上菜速度慢,什(shen)(shen)么(me)原(yuan)因(yin)準備工作,老(lao)是出(chu)(chu)現(xian)(xian)異物,出(chu)(chu)現(xian)(xian)雜質(zhi)是什(shen)(shen)么(me)原(yuan)因(yin)?你不能老(lao)是出(chu)(chu)現(xian)(xian)問(wen)題了。我(wo)們考慮到什(shen)(shen)么(me)獎和罰(fa)的問(wen)題,那這個先(xian)忽略不說(shuo)誰(shui)來(lai)(lai)去解決(jue)流程上的問(wen)題,讓這個問(wen)題不會再(zai)出(chu)(chu)現(xian)(xian),或者(zhe)是減少出(chu)(chu)現(xian)(xian)的頻(pin)率呢?
所以說(shuo)(shuo)各位獎罰制度是(shi)有的(de)(de),工(gong)作(zuo)(zuo)流程(cheng)更要清晰,不是(shi)說(shuo)(shuo)寫了(le)一(yi)堆(dui)沒用(yong)的(de)(de)東西放(fang)在(zai)墻上(shang),什么意(yi)思?就是(shi)問(wen)(wen)(wen)題(ti)(ti)(ti)出(chu)(chu)現了(le),一(yi)定(ding)要找出(chu)(chu)問(wen)(wen)(wen)題(ti)(ti)(ti)的(de)(de)根(gen)源所在(zai),否則不找出(chu)(chu)問(wen)(wen)(wen)題(ti)(ti)(ti)根(gen)源所在(zai),否則這(zhe)(zhe)個問(wen)(wen)(wen)題(ti)(ti)(ti)會一(yi)直(zhi)出(chu)(chu)現。你看(kan)我(wo)經常(chang)見到這(zhe)(zhe)樣老板掩蓋(gai)問(wen)(wen)(wen)題(ti)(ti)(ti),不敢說(shuo)(shuo),不敢去(qu)追究,不敢去(qu)刨根(gen)兒挖問(wen)(wen)(wen)題(ti)(ti)(ti),而且掩蓋(gai)了(le)問(wen)(wen)(wen)題(ti)(ti)(ti),同時還(huan)想去(qu)拿到結果,怎么可(ke)能呢?所以說(shuo)(shuo)你作(zuo)(zuo)為老板,一(yi)定(ding)要深挖流程(cheng),深挖過程(cheng),過程(cheng)好了(le),流程(cheng)通透了(le),結果自(zi)然呈(cheng)現了(le)。
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