很多(duo)公(gong)司和(he)HR都會覺得(de)公(gong)司企業(ye)(ye)文(wen)(wen)化(hua)(hua)不是(shi)(shi)很好，就像我(wo)(wo)們開始說的(de)一(yi)(yi)(yi)樣，團隊沒有凝聚力(li)，但(dan)是(shi)(shi)并不知(zhi)(zhi)道這(zhe)個(ge)企業(ye)(ye)文(wen)(wen)化(hua)(hua)到底應該(gai)怎么去(qu)辦，怎么去(qu)改變。那如何改變呢(ni)？先找出(chu)企業(ye)(ye)文(wen)(wen)化(hua)(hua)不好的(de)點(dian)在(zai)哪里(li)？現(xian)(xian)在(zai)員工(gong)通(tong)過(guo)企業(ye)(ye)文(wen)(wen)化(hua)(hua)，最終(zhong)反映(ying)的(de)現(xian)(xian)狀是(shi)(shi)什么？比如說相互(hu)工(gong)作(zuo)推(tui)諉呀，就是(shi)(shi)一(yi)(yi)(yi)個(ge)現(xian)(xian)狀，配(pei)合度(du)(du)不高(gao)現(xian)(xian)狀啊，員工(gong)不愿(yuan)意去(qu)付出(chu)，不愿(yuan)意加班，也不愿(yuan)意去(qu)在(zai)本職工(gong)作(zuo)完成(cheng)了過(guo)后自掃門前雪，但(dan)這(zhe)也是(shi)(shi)一(yi)(yi)(yi)種現(xian)(xian)狀。員工(gong)配(pei)合度(du)(du)低，各部門在(zai)工(gong)作(zuo)的(de)一(yi)(yi)(yi)個(ge)配(pei)合度(du)(du)上面老是(shi)(shi)打(da)架拉扯，這(zhe)也是(shi)(shi)一(yi)(yi)(yi)個(ge)現(xian)(xian)狀，這(zhe)其實都是(shi)(shi)企業(ye)(ye)文(wen)(wen)化(hua)(hua)造成(cheng)的(de)。那首(shou)先我(wo)(wo)們要(yao)找出(chu)現(xian)(xian)狀，我(wo)(wo)們要(yao)分(fen)析現(xian)(xian)狀背后的(de)原因。最終(zhong)，我(wo)(wo)們再根據企業(ye)(ye)文(wen)(wen)化(hua)(hua)的(de)四個(ge)層級(ji)去(qu)找出(chu)相對應的(de)解決辦法，這(zhe)是(shi)(shi)第一(yi)(yi)(yi)步。第二步找出(chu)現(xian)(xian)狀的(de)問題了過(guo)后我(wo)(wo)們要(yao)想辦法知(zhi)(zhi)道我(wo)(wo)們企業(ye)(ye)文(wen)(wen)化(hua)(hua)真(zhen)正的(de)核心(xin)精神文(wen)(wen)化(hua)(hua)是(shi)(shi)什么？我(wo)(wo)們在(zai)在(zai)從而去(qu)做(zuo)制度(du)(du)文(wen)(wen)化(hua)(hua)行為(wei)文(wen)(wen)化(hua)(hua)和(he)外(wai)圍(wei)文(wen)(wen)化(hua)(hua)的(de)一(yi)(yi)(yi)件事。
比如說(shuo)我(wo)們(men)(men)(men)(men)發(fa)現(xian)員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)不(bu)夠的(de)(de)(de)(de)(de)緩解(jie)啊，有(you)員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)對(dui)(dui)公(gong)司的(de)(de)(de)(de)(de)滿(man)意(yi)(yi)度(du)(du)(du)(du)很低。那(nei)(nei)我(wo)們(men)(men)(men)(men)企(qi)業文(wen)(wen)化(hua)(hua)，如果說(shuo)一(yi)個(ge)核心的(de)(de)(de)(de)(de)文(wen)(wen)化(hua)(hua)建立，就(jiu)(jiu)(jiu)(jiu)是(shi)(shi)使(shi)(shi)員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)滿(man)意(yi)(yi)是(shi)(shi)我(wo)們(men)(men)(men)(men)的(de)(de)(de)(de)(de)第一(yi)宗(zong)旨啊，是(shi)(shi)我(wo)們(men)(men)(men)(men)培(pei)養員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)第一(yi)宗(zong)旨，那(nei)(nei)我(wo)們(men)(men)(men)(men)在行(xing)為層(ceng)就(jiu)(jiu)(jiu)(jiu)應(ying)(ying)該(gai)做什(shen)么(me)(me)(me)？做員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)滿(man)意(yi)(yi)度(du)(du)(du)(du)的(de)(de)(de)(de)(de)福(fu)(fu)利活動，做員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)滿(man)意(yi)(yi)度(du)(du)(du)(du)的(de)(de)(de)(de)(de)團建生日會(hui)，這(zhe)些都是(shi)(shi)行(xing)為文(wen)(wen)化(hua)(hua)。那(nei)(nei)制度(du)(du)(du)(du)層(ceng)我(wo)們(men)(men)(men)(men)就(jiu)(jiu)(jiu)(jiu)會(hui)做員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)滿(man)意(yi)(yi)度(du)(du)(du)(du)的(de)(de)(de)(de)(de)管理(li)方案，員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)福(fu)(fu)利制度(du)(du)(du)(du)對(dui)(dui)不(bu)對(dui)(dui)？好(hao)(hao)(hao)(hao)，人力(li)資源部就(jiu)(jiu)(jiu)(jiu)會(hui)做員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)滿(man)意(yi)(yi)度(du)(du)(du)(du)的(de)(de)(de)(de)(de)考(kao)核，員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)流失率的(de)(de)(de)(de)(de)考(kao)核，那(nei)(nei)各(ge)個(ge)部門(men)就(jiu)(jiu)(jiu)(jiu)應(ying)(ying)該(gai)做什(shen)么(me)(me)(me)員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)文(wen)(wen)化(hua)(hua)把溝通放在行(xing)為上面(mian)。好(hao)(hao)(hao)(hao)，就(jiu)(jiu)(jiu)(jiu)會(hui)有(you)一(yi)些行(xing)為文(wen)(wen)化(hua)(hua)，那(nei)(nei)各(ge)部門(men)領導應(ying)(ying)該(gai)干嘛呢？應(ying)(ying)該(gai)做一(yi)些員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)相對(dui)(dui)來說(shuo)非(fei)常(chang)滿(man)意(yi)(yi)的(de)(de)(de)(de)(de)一(yi)些行(xing)為，組(zu)織團建呀。好(hao)(hao)(hao)(hao)在外(wai)圍(wei)層(ceng)，我(wo)們(men)(men)(men)(men)就(jiu)(jiu)(jiu)(jiu)干嘛呢？外(wai)圍(wei)層(ceng)的(de)(de)(de)(de)(de)包(bao)裹層(ceng)硬件層(ceng)，我(wo)們(men)(men)(men)(men)人行(xing)政(zheng)部老板可不(bu)可以(yi)給(gei)員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)提供最好(hao)(hao)(hao)(hao)的(de)(de)(de)(de)(de)辦(ban)公(gong)場(chang)所，什(shen)么(me)(me)(me)空調啊什(shen)么(me)(me)(me)微波爐呀？好(hao)(hao)(hao)(hao)，什(shen)么(me)(me)(me)場(chang)地舒(shu)服(fu)(fu)一(yi)點(dian)，布置(zhi)舒(shu)服(fu)(fu)一(yi)點(dian)跑步(bu)機呀之類(lei)的(de)(de)(de)(de)(de)，這(zhe)樣能(neng)達到(dao)我(wo)們(men)(men)(men)(men)企(qi)業文(wen)(wen)化(hua)(hua)，真正的(de)(de)(de)(de)(de)核心宗(zong)旨是(shi)(shi)什(shen)么(me)(me)(me)？就(jiu)(jiu)(jiu)(jiu)是(shi)(shi)使(shi)(shi)員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)滿(man)意(yi)(yi)是(shi)(shi)我(wo)們(men)(men)(men)(men)的(de)(de)(de)(de)(de)第一(yi)服(fu)(fu)務宗(zong)旨。那(nei)(nei)同時呢最終(zhong)這(zhe)個(ge)員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)滿(man)意(yi)(yi)度(du)(du)(du)(du)最終(zhong)會(hui)呈現(xian)什(shen)么(me)(me)(me)樣的(de)(de)(de)(de)(de)文(wen)(wen)化(hua)(hua)，大家對(dui)(dui)公(gong)司非(fei)常(chang)滿(man)意(yi)(yi)，凝聚(ju)力(li)非(fei)常(chang)高，對(dui)(dui)公(gong)司的(de)(de)(de)(de)(de)忠誠(cheng)度(du)(du)(du)(du)也非(fei)常(chang)高，產出(chu)不(bu)就(jiu)(jiu)(jiu)(jiu)高了嘛。所以(yi)我(wo)們(men)(men)(men)(men)要找(zhao)出(chu)問題，再(zai)從企(qi)業的(de)(de)(de)(de)(de)精神文(wen)(wen)化(hua)(hua)逐步(bu)去解(jie)決(jue)，找(zhao)到(dao)解(jie)決(jue)的(de)(de)(de)(de)(de)各(ge)個(ge)層(ceng)級各(ge)個(ge)層(ceng)次的(de)(de)(de)(de)(de)方案和標(biao)準，最終(zhong)你(ni)的(de)(de)(de)(de)(de)企(qi)業文(wen)(wen)化(hua)(hua)才能(neng)有(you)很好(hao)(hao)(hao)(hao)的(de)(de)(de)(de)(de)帶來管理(li)上面(mian)的(de)(de)(de)(de)(de)結果。
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