老(lao)(lao)(lao)板(ban)和員工(gong)(gong)(gong)相互(hu)不理解的主要原因是雙(shuang)方評價標準未溝通和同頻。員工(gong)(gong)(gong)覺得自己做得不錯但老(lao)(lao)(lao)板(ban)覺得不行,員工(gong)(gong)(gong)可能(neng)認為老(lao)(lao)(lao)板(ban)沒眼光(guang)或苛刻,老(lao)(lao)(lao)板(ban)覺得員工(gong)(gong)(gong)能(neng)力(li)水平不夠,由此產生矛(mao)盾。例如有個(ge)客(ke)戶公司的員工(gong)(gong)(gong),其業務涉及幫大客(ke)戶做新產品 demo 及對接(jie)供應商(shang)。
因訂單量少,員(yuan)工認為(wei)要維護(hu)好供應商,而老(lao)板(ban)(ban)未(wei)告(gao)知公司重點是(shi)維護(hu)大客(ke)(ke)戶。員(yuan)工按自己想法處理問(wen)題(ti)駁回客(ke)(ke)戶需求,導致客(ke)(ke)戶生氣。實際上雙方都是(shi)為(wei)公司好,但(dan)評(ping)價標(biao)準不(bu)同頻,從(cong)而老(lao)板(ban)(ban)對員(yuan)工產生諸多(duo)不(bu)滿(man)。
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