績(ji)效目標設定后，當績(ji)效結果(guo)(guo)出(chu)來時，一定要(yao)能(neng)得到(dao)*無異(yi)議的評(ping)價得分，如果(guo)(guo)在這方(fang)面出(chu)現(xian)問題，那就真的要(yao)被人質(zhi)疑(yi)HR的專(zhuan)業性了，績(ji)效指標的三(san)種(zhong)評(ping)分方(fang)法。
一(yi)(yi)、底(di)線(xian)法。指(zhi)確定(ding)一(yi)(yi)個目(mu)標(biao)(biao)(biao)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)，也稱(cheng)合理(li)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)，同時確定(ding)一(yi)(yi)個底(di)線(xian)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)也稱(cheng)零(ling)(ling)(ling)(ling)點(dian)(dian)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)，當實(shi)(shi)際(ji)(ji)完(wan)成(cheng)低于目(mu)標(biao)(biao)(biao)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)評分(fen)(fen)(fen)為(wei)(wei)(wei)滿(man)分(fen)(fen)(fen)一(yi)(yi)百(bai)(bai)分(fen)(fen)(fen)，當實(shi)(shi)際(ji)(ji)完(wan)成(cheng)低于零(ling)(ling)(ling)(ling)點(dian)(dian)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)得分(fen)(fen)(fen)為(wei)(wei)(wei)零(ling)(ling)(ling)(ling)分(fen)(fen)(fen)，具體公式為(wei)(wei)(wei)：評分(fen)(fen)(fen)等于實(shi)(shi)際(ji)(ji)完(wan)成(cheng)減(jian)(jian)去零(ling)(ling)(ling)(ling)點(dian)(dian)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)，除(chu)以(yi)目(mu)標(biao)(biao)(biao)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)減(jian)(jian)去零(ling)(ling)(ling)(ling)點(dian)(dian)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)乘以(yi)一(yi)(yi)百(bai)(bai)，當實(shi)(shi)際(ji)(ji)完(wan)成(cheng)超(chao)過(guo)目(mu)標(biao)(biao)(biao)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)時，一(yi)(yi)般會設置封底(di)，如(ru)(ru)最高得分(fen)(fen)(fen)為(wei)(wei)(wei)一(yi)(yi)百(bai)(bai)二(er)十(shi)分(fen)(fen)(fen)。舉(ju)個事例，公司年度(du)利潤(run)目(mu)標(biao)(biao)(biao)設定(ding)為(wei)(wei)(wei)零(ling)(ling)(ling)(ling)點(dian)(dian)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)六(liu)百(bai)(bai)萬，目(mu)標(biao)(biao)(biao)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)一(yi)(yi)千五百(bai)(bai)萬，當年實(shi)(shi)際(ji)(ji)達成(cheng)一(yi)(yi)千二(er)百(bai)(bai)萬，這(zhe)評分(fen)(fen)(fen)等于一(yi)(yi)千二(er)減(jian)(jian)去六(liu)百(bai)(bai)除(chu)以(yi)一(yi)(yi)千五減(jian)(jian)去六(liu)百(bai)(bai)乘以(yi)一(yi)(yi)百(bai)(bai)分(fen)(fen)(fen)，得分(fen)(fen)(fen)約(yue)等于六(liu)十(shi)六(liu)點(dian)(dian)七分(fen)(fen)(fen)，很多企業考核時只(zhi)設置了目(mu)標(biao)(biao)(biao)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)，其實(shi)(shi)相(xiang)當于默認零(ling)(ling)(ling)(ling)點(dian)(dian)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)為(wei)(wei)(wei)零(ling)(ling)(ling)(ling)，但他(ta)們往往是(shi)沒有真正理(li)解零(ling)(ling)(ling)(ling)點(dian)(dian)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)設置的(de)(de)目(mu)的(de)(de)，從而導致指(zhi)標(biao)(biao)(biao)間評價得分(fen)(fen)(fen)時的(de)(de)不公平性(xing)，比如(ru)(ru)培訓(xun)(xun)滿(man)意度(du)評分(fen)(fen)(fen)，如(ru)(ru)果(guo)不設置零(ling)(ling)(ling)(ling)點(dian)(dian)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)，那基(ji)本(ben)上這(zhe)項指(zhi)標(biao)(biao)(biao)永遠也不可(ke)能得零(ling)(ling)(ling)(ling)分(fen)(fen)(fen)，而如(ru)(ru)果(guo)一(yi)(yi)次培訓(xun)(xun)滿(man)意度(du)評分(fen)(fen)(fen)為(wei)(wei)(wei)六(liu)十(shi)分(fen)(fen)(fen)，基(ji)本(ben)上已(yi)經是(shi)無法接受(shou)的(de)(de)了，這(zhe)時把培訓(xun)(xun)滿(man)意度(du)零(ling)(ling)(ling)(ling)點(dian)(dian)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)設定(ding)為(wei)(wei)(wei)六(liu)十(shi)分(fen)(fen)(fen)，才是(shi)相(xiang)對公平的(de)(de)。
二(er)、區間法。指根據標(biao)準達成的范圍約定來進行(xing)評(ping)價(jia)，培訓滿意(yi)度(du)(du)來做示例，滿意(yi)度(du)(du)評(ping)分(fen)(fen)為(wei)(wei)六十(shi)(shi)到(dao)七十(shi)(shi)分(fen)(fen)，考(kao)核(he)得(de)(de)分(fen)(fen)為(wei)(wei)二(er)十(shi)(shi)，滿意(yi)度(du)(du)評(ping)分(fen)(fen)為(wei)(wei)七十(shi)(shi)到(dao)八(ba)十(shi)(shi)分(fen)(fen)，考(kao)核(he)得(de)(de)分(fen)(fen)為(wei)(wei)四十(shi)(shi)，滿意(yi)度(du)(du)評(ping)分(fen)(fen)為(wei)(wei)八(ba)十(shi)(shi)到(dao)九(jiu)十(shi)(shi)分(fen)(fen)，考(kao)核(he)得(de)(de)分(fen)(fen)為(wei)(wei)六十(shi)(shi)，滿意(yi)度(du)(du)評(ping)分(fen)(fen)為(wei)(wei)九(jiu)十(shi)(shi)到(dao)九(jiu)十(shi)(shi)五分(fen)(fen)，考(kao)核(he)得(de)(de)分(fen)(fen)為(wei)(wei)八(ba)十(shi)(shi)，滿意(yi)度(du)(du)評(ping)分(fen)(fen)為(wei)(wei)九(jiu)十(shi)(shi)五分(fen)(fen)以上，考(kao)核(he)得(de)(de)分(fen)(fen)為(wei)(wei)一百分(fen)(fen)。隨(sui)著滿意(yi)度(du)(du)評(ping)分(fen)(fen)增加，考(kao)核(he)得(de)(de)分(fen)(fen)呈階梯式增長(chang)。
三、加減(jian)(jian)分(fen)(fen)法。首先確(que)定(ding)一個基(ji)數，達(da)到(dao)這個基(ji)數時，得分(fen)(fen)為一百分(fen)(fen)，當(dang)實際達(da)成超(chao)過或低于該(gai)基(ji)數時，按一定(ding)規則加減(jian)(jian)分(fen)(fen)。比如某(mou)班組(zu)每(mei)班次生產產品五(wu)十臺為基(ji)準得分(fen)(fen)為一百分(fen)(fen)，每(mei)多或少生產一臺則加或減(jian)(jian)五(wu)分(fen)(fen)，一般會設置最(zui)(zui)高加分(fen)(fen)，如最(zui)(zui)高加二十分(fen)(fen)，加減(jian)(jian)分(fen)(fen)法一般適用于目標任務比較明確(que)，技術比較穩定(ding)的情況。
以上三種評(ping)分方(fang)法本質上是相同的(de)，主要看企業和員工(gong)的(de)理(li)(li)解和使用習(xi)慣，精準掌握(wo)了這些方(fang)法，就能確保與員工(gong)不會因為得(de)分計算(suan)結(jie)果產生不同理(li)(li)解，從而提(ti)高(gao)工(gong)作(zuo)效率。
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